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How do I return an item?

Refund/Return Policy:

We DO NOT ACCEPT RETURNS OR REFUNDS after delivery of the product. We do offer exchanges within 15 days of purchase on printed products only with a 20% restocking fee. ALL ELECTRONIC FILE PURCHASES ARE FINAL NO REFUNDS OR EXCHANGES. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • -without showing signs of wear or damage in any way
  • -must not be a special order or a custom order

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 20% restocking fee for exchanges. Again you MUST contact us within 15 days if you intend to exchange ANY item back to our store. Items returned to us AFTER 15 days and WITHOUT contacting us will NOT be exchanged.

Customer is responsible for all shipping costs if seller is not at fault.

Atlanta Plan Source

P.O. Box 1169
Alpharetta, GA 30009

Customer Service phone: